All orders are subject to stock availability. While we make every effort to maintain accurate inventory on our website, occasional discrepancies may occur. If an item you ordered is out of stock, we will ship the available products and contact you regarding your preference to either wait for restocking or receive a refund for the unavailable item.
Shipping charges are calculated during checkout based on the weight, dimensions, and delivery destination of your order. These charges are collected at the time of purchase and will be clearly displayed as the final shipping cost.
Transit Time: All domestic orders are typically delivered within 4 to 10 business days.
Dispatch Timing: Orders placed before 11:00 AM are dispatched the same business day. Orders placed after 11:00 AM will be shipped on the next business day.
Operating Hours: Our warehouse operates from Monday to Saturday during regular business hours. Please note, we are closed on national holidays, and dispatches will resume the following business day.
Delivery Address Changes: We can update the delivery address any time before dispatch. Once shipped, address changes are not possible.
Delivery Delays: If your delivery exceeds the estimated transit time, please contact us so we can investigate and assist promptly.
Once your order is dispatched, you will receive a tracking link via email or SMS. You can use this link to monitor the real-time status of your shipment, as updated by the shipping provider.
If your parcel arrives visibly damaged, we recommend refusing delivery and contacting us immediately. If the delivery was completed in your absence and the item is damaged, please get in touch with our customer service team for assistance with the next steps.
For details on returns, refunds, cancellations, and warranty policies, please refer to our Return & Refund Policy and Cancellation Policy.
